We would love to hear from you if you have questions about our products.

Monday – Friday between 9:00 am and 5:00 pm New Zealand Standard Time

Consumer Loyalty Team Info:
Our consumer loyalty team is available to assist you with any questions you may have regarding our natural food and treats. We may not have all the exact answers but promise to provide you with honest, straightforward info about our products or find the answers and get back to you in a timely manner.

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Please note: Our customer service team are available Monday to Friday, 9am to 5pm. Please be aware that there may be a delay in responses for feedback sent outside of these hours.
We will NEVER sell or give your personal information to a third party. However, we would love your permission to send you special offers, product announcements or personalized information on your pets. We may even ask for your feedback in one of our surveys.